Shared inbox
WhatsApp and web chat conversations in one live list. Keep up to three chats open while you work elsewhere.
Engage · Conversations
Every chat, email and call with a customer, in one inbox.
WhatsApp, web chat and email arrive in one shared inbox, on the customer's record. An AI assistant replies in seconds, in the customer's own language, and hands over to a person the moment they ask.
Your own WhatsApp numbersAI replies, day and nightOne tap to take over
PNPriya NairRooftop solar · Meta AdsWhatsApp
Namaste, 3 kW solar lagwana hai. Price kya hoga?7:12 pm
Namaste Priya ji! Aapka mahine ka bijli bill lagbhag kitna aata hai? Aur ghar kis shehar mein hai?AI assistant · 7:12 pm
₹2,800 aata hai. Lucknow, Gomti Nagar.7:14 pm
Shukriya! Site survey ke liye Saturday 11 am ya Sunday 4 pm — kaunsa time theek rahega?AI assistant · 7:14 pm
Kisi se baat karni hai.7:15 pm
Handed to Neha Verma · the assistant paused on this chat
The reply follows the customer's language. Her answers are saved to the case.
One inbox for every conversation
Reply first, in their language, without losing the thread.
Every message, call and email sits on the same customer record, so whoever picks it up sees the whole conversation.
AI assistant replies
Answers customers in your company's own persona and in the language they choose, even at night.
Human handover
One tap pauses the assistant so a person takes over, with the whole conversation in front of them.
WhatsApp templates
Write templates, submit them for approval and track their status. Describe a message and the body is drafted for you.
24-hour window guard
When WhatsApp's 24-hour window closes, the composer offers your approved templates instead.
Email from the case
Send templated email through your own sender address, and keep it on the customer's record.
Chat flows
Qualify every enquiry while your team sleeps.
Build the questions once. The assistant asks them, routes the chat to the right journey and books the next step.
- Build question-and-answer flows, or describe one in plain words and get a draft.
- Every save is a version you can test, then switch on.
- A service menu lets customers pick a service, ask for a person or read about you.
- A new lead gets your opening message on its own, with up to ten timed reminders after it.
- Quiet hours: no proactive message goes out when you don't want it to.
1 · AskWhich city are you in?
2 · AskMonthly electricity bill?
If over ₹2,000Offer a site survey slot
If under ₹2,000Send the brochure on WhatsApp
Any time"Talk to a person" → hand over
Flow versions: test one, then switch it on for everyone.
Every channel
Web chat, email and calls, on the same record.
Customers reach you however they like. Your team sees one timeline.
- A chat bubble for your website, with text and voice.
- Photos, videos, voice notes and documents, sent and received in chat.
- Sent, delivered and read ticks, with the reason when a message fails.
- Calls from the agent's phone land on the right lead, with the recording and a short summary.
PNPriya NairRooftop solar · LucknowMeta Ads
- Enquiry
- Survey
- Quotation
- Advance
- Install
- WhatsApp · Quotation.pdf sentDelivered · read 2 minutes later
- Web chat · asked about subsidyAnswered by the assistant
- Call · outgoing 2m 14sAI read the call: interested
Everything in Conversations
Fifteen features, in plain words.
Conversations 15 features
One thread per customer across chat, email and calls.
- Shared inbox WhatsApp and web chat conversations in one live list.
- Chat dockKeep up to three chats open while you work elsewhere.
- Assistant repliesThe assistant answers customers in your company’s own persona.
- Language menuCustomers choose from ten languages and the replies follow.
- Human handover One tap pauses the assistant so a person takes over.
- Service menuCustomers pick a service, ask for a person or read about you.
- WhatsApp templatesWrite templates, submit them for approval and track their status.
- Template writerDescribe the message and get the body drafted for you.
- 24-hour window guard When the window closes, the composer offers approved templates.
- Delivery status Sent, delivered and read ticks, with the reason on failure.
- Media messages Photos, videos, voice notes and documents, sent and received in chat.
- Web chat widgetA chat bubble for your website, with text and voice.
- Email from the caseSend a templated email through your own sender address.
- Call log sync Calls from the agent’s phone land on the right lead.
- Call recordings Recordings attach to the call, with a short written summary.
Also in the mobile app. See all 184 features
Questions
Questions teams ask first
Straight answers. Anything else, ask us on the demo call.
Something else?
Write to contact@growhigh.io and we'll get back to you.
Can we use our own WhatsApp number?
Yes. You connect your own WhatsApp Business numbers. One number can serve every journey, or be kept for one, and you can see each number's quality in settings.
What happens after WhatsApp's 24-hour window?
The composer offers your approved templates, so you can still reach the customer within WhatsApp's rules.
Can a person take over from the AI?
Yes. One tap pauses the assistant on that chat and a person carries on. Customers can also ask for a person from the service menu.
Which languages does the assistant reply in?
Customers choose their language and the replies follow, including Hindi and other Indian languages.
What does it cost?
We go through pricing on the demo call, based on your team, your channels and how you will use GrowHigh. You see the full picture before you decide anything.
See GrowHigh run your business process.
A 30-minute walkthrough on your own workflow, with your lead sources, your stages and your team structure.
Book your walkthrough
or write to contact@growhigh.io