Everything included

Everything included. Nothing left out.

The complete list of what GrowHigh does, in plain words. Search it, or browse it group by group.

184 Features listed Each one named and explained in a single line.
11 Groups From the first enquiry to setup.
46 Also in the mobile app Marked with a phone in the list.
2 Editions Simple for one journey, full for many.
184 of 184 shown

  • Capture from every sourceMeta, Google Ads, IndiaMART, Shopify, your website and WhatsApp in one list.
  • Lead form mappingMatch each form question to the right field, form by form.
  • Marketplace syncIndiaMART enquiries arrive on their own every five minutes.
  • Custom webhookAny system can send leads to your own private address.
  • Spreadsheet importUpload a file, match the columns and open cases in bulk.
  • Add a lead by handCreate a lead for yourself or for someone you manage.
  • Test modeTry a new source without messaging a single customer.
  • Held leadsLeads from an unmapped form wait safely until you map it.
  • Import past leadsBring in leads that arrived before you connected.
  • Duplicate mergingA repeat enquiry joins the same record, not a new one.
  • Duplicate leads viewSee who enquired more than once, and from which sources.
  • Sources and historyEvery arrival of a lead, with its campaign and form.
  • Find customerCheck whether a phone number or email already exists.
  • Lead scoreEvery logged activity adds points to the lead’s score.

  • Shared inboxWhatsApp and web chat conversations in one live list.
  • Chat dockKeep up to three chats open while you work elsewhere.
  • Assistant repliesThe assistant answers customers in your company’s own persona.
  • Language menuCustomers choose from ten languages and the replies follow.
  • Human handoverOne tap pauses the assistant so a person takes over.
  • Service menuCustomers pick a service, ask for a person or read about you.
  • WhatsApp templatesWrite templates, submit them for approval and track their status.
  • Template writerDescribe the message and get the body drafted for you.
  • 24-hour window guardWhen the window closes, the composer offers approved templates.
  • Delivery statusSent, delivered and read ticks, with the reason on failure.
  • Media messagesPhotos, videos, voice notes and documents, sent and received in chat.
  • Web chat widgetA chat bubble for your website, with text and voice.
  • Email from the caseSend a templated email through your own sender address.
  • Call log syncCalls from the agent’s phone land on the right lead.
  • Call recordingsRecordings attach to the call, with a short written summary.

  • Journey designerLay out your process as phases on a visual flow.
  • Phases and stagesEach phase has its own stages, owner, channel and deadline.
  • BranchingSend a case down another path by answer, stage or checklist.
  • Parallel phasesTwo teams work the same case side by side, then join.
  • ChecklistsGive each phase steps to tick, required or optional.
  • DeadlinesTime limits per phase and step, with a warning before breach.
  • Data fieldsDecide what each phase captures and which fields are required.
  • Show rulesA field appears only when an earlier answer calls for it.
  • Advance gateA case moves on only when the required work is done.
  • OutcomesMark stages as won or lost, and record why deals are lost.
  • Case numbersReadable case numbers with your own prefix, date and sequence.
  • Re-entry ruleWhen a customer returns, reuse the open case or start fresh.
  • Action buttonsAdd link, payment, punch, quotation or document buttons to a phase.
  • Public status pageCustomers follow progress on a link, with no login.
  • AppointmentsSee every booked slot by day, and cancel with a reason.
  • Booking rulesWorking hours, slot length, notice period and blocked dates.

  • Assignment rulesRoute by source, campaign or answer to a person or team.
  • Round-robinNew cases rotate in turn across a group or team.
  • Working hoursCases are assigned only inside the hours and days you set.
  • Checked-in onlyNew cases can go only to agents who have checked in.
  • Daily capsLimit how many cases each person receives in a day.
  • Idle reassignmentA case with no activity passes to someone else.
  • Message automationsWhen conditions turn true, the chosen emails and WhatsApp messages send.
  • Work automationsActivities, quotations and payments can set stages and create tasks.
  • Opening messageA new lead gets your opening template without anyone sending it.
  • RemindersUp to ten timed nudges, each with its own tone.
  • Active automationsSee what is running for a customer, and stop it.
  • Quiet hoursNo proactive message goes out during your quiet hours.
  • Chat flowsBuild question-and-answer flows, or describe one and get a draft.
  • Flow versionsEvery save is a version you can test, then activate.
  • Journey routingIncoming chats are matched to the right journey by example.
  • Autopilot modesOff, coach or auto: you choose how much it does.
  • Today’s movesOpen deals ranked by win chance, value and urgency.
  • Next moveA suggested action with talking points and a ready draft.
  • Score and next stepA score out of 100 and a suggested next step.
  • Drafts for approvalDrafted messages wait for your approval before they send.
  • Learned chase timingAutopilot learns how fast winning deals move, stage by stage.
  • After-call rulesA call’s result can suggest or set the next stage.
  • Daily briefEvery morning at 8:30, each agent gets today’s moves.
  • Results measuredSee how many suggestions got a reply or moved a deal.

  • My WorkEach person opens a board of only their own cases.
  • Case screenDetails, journey, activity, notes and documents on one page.
  • Smart viewsSave any filter as a tab with its own live count.
  • Advanced filtersCombine conditions with AND and OR across any captured field.
  • Paste-a-list searchPaste a list of phone numbers and find them all.
  • Column viewsChoose, reorder and save the columns you want to see.
  • Quick viewOpen a case in a side drawer without leaving the list.
  • Bulk actionsChange owner, stage, source or tags on many leads together.
  • TasksGive every task a due time and a priority.
  • Follow-upsSchedule the next call, message or visit on a lead.
  • Activity logRecord calls and visits with outcome, photo and location.
  • Notes and tagsKeep internal notes and label cases from your own tags.
  • TimelineEvery message, call, change and payment in date order.
  • Case documentsQuotations, proofs and uploads for a case in one grid.
  • Case fileThe full story of a case, with a summary and a PDF.
  • CalendarYour events and assigned tasks by month, week or day.
  • Add by voiceSay the event aloud and the calendar fills it in.
  • Daily routinesPlan the day as ordered tasks with a running timer.
  • Day reviewAt day’s end, move unfinished work to tomorrow.
  • NotificationsA bell lists assignments, deadlines, approvals and new messages.

  • Mobile appAgents work cases, chats and tasks from their own phone.
  • Photo check-inCheck-in and check-out take a selfie and the location.
  • Location trailWhile checked in, the route is recorded every minute.
  • Works without signalLocation points are saved on the phone and sent later.
  • Route replayReplay an agent’s day on the map at up to 8× speed.
  • Street-level viewWalk through the route in 360-degree street imagery.
  • Waiting time reportSee where an agent stopped, and for how long.
  • Site punchPunch in at the customer’s place with photo and location.
  • Attendance rosterA weekly grid of present, absent, leave, week-off and holiday.
  • Hours and distanceHours worked and distance travelled, per day and week.
  • Update promptThe app tells users when a new version is ready.

  • CatalogueProducts and services in levels, each with your own fields.
  • Stock trackingStock falls when an order is confirmed and returns on cancel.
  • Quotation builderPick items, add GST and adjustments, and totals add up.
  • Proposal templatesYour own branded layout for every quotation.
  • Send the quotationSend the PDF on WhatsApp or email from the preview.
  • Quotation historySee who drafted, edited, printed or converted each quotation.
  • Order confirmationConfirming the order locks its value for payments.
  • Payment ledgerRecord each payment with its type, reference and proof photo.
  • Payment confirmationA payment can wait for a second person to confirm it.
  • Balance follow-upA part payment offers a task to collect the rest.
  • Document templatesAgreements and other papers, filled from the case.
  • Numbering rulesDocument numbers follow your format, chosen by conditions.
  • E-signatureCustomers sign on a link, verified by a one-time code.
  • Sign in personHand over the phone and the customer signs on screen.
  • Document lockLock a finished document so that nothing can change.
  • Deal fieldsExpected close date and win chance on every case.
  • Partner commissionRates for three partner levels, earned on the event you choose.
  • Commission payoutsTrack pending and paid commission, and mark payouts done.

  • CampaignsSend one template to a saved segment on WhatsApp or email.
  • Journey campaignsA campaign can start a journey for every recipient.
  • SegmentsSaved audiences built from what customers actually told you.
  • Contact list uploadUpload a list, confirm consent and turn it into a segment.
  • Scheduled sendsSend at a set time, once, every day or every week.
  • Bulk sendMessage the leads you select, with each one’s details filled in.
  • RetargetingFollow up with people who didn’t receive, open or reply.
  • Campaign auto-replyOne personal reply goes to each person who responds.
  • Campaign reportSent, delivered, read and replied, counted for each recipient.
  • Conversion trackingChoose the stage that counts as a win for a campaign.
  • Suppression rulesOpt-outs, recent chats and a frequency cap hold messages back.
  • Opt-out handlingA customer who sends STOP leaves future campaigns.
  • Daily send limitA daily limit spreads a large campaign over several days.
  • Email designerBuild emails from blocks, a free canvas or a written brief.
  • Email sequencesA series of emails with delays, started by a phase.
  • Ad feedbackWon, qualified and lost results go back to Meta.
  • Ad spend and returnEnter monthly spend to see cost per lead and return.
  • SEO engineFinds keywords, writes posts for approval and audits your site.
  • Fix listSite fixes ranked by priority, with text ready to paste.
  • SEO reportA weekly analysis and a monthly brief for the owner.
  • Local map rankSee where you rank on the map across your area.
  • AI visibilityChecks whether chat assistants mention and link to your brand.
  • Website builderPublish a site on your own subdomain from a template.

  • Lead dashboardToday’s leads, duplicates, delivery rate and source health, live.
  • Lead source analysisLeads, wins and revenue by campaign, ad and form.
  • Drill-downClick any number to see the leads behind it.
  • PerformanceMore than fifty measures, from calls to field work.
  • LeaderboardRank teams, groups and members on the measures you pin.
  • Performance viewsSave a set of measures and share it with a team.
  • Report builderGroup, measure and chart your data, then save the report.
  • Scheduled reportsEmail a saved report every day, week or month.
  • Loss analysisWhy deals are lost, by reason and by stage.
  • ForecastPipeline weighted by win chance, by expected close date.
  • Deal temperatureOpen deals sorted into hot, warm and cold.
  • Operations reportDeadlines met, workload and unassigned cases across every journey.
  • Ask AIType a question about your cases and get the answer.
  • Assistant analyticsConversations, handovers and drop-off for every chat flow.
  • CSV exportDownload the leaderboard or any report as a file.

  • Access profilesNamed permission sets, screen by screen, with view and edit.
  • RolesAgent, manager and company admin, each with its own scope.
  • Teams and groupsTeams own phases; groups inside them route by city.
  • Partner teamsPartners work their own leads with a simpler view.
  • Collaborator teamsOther teams can view and add notes, but not act.
  • Manager approvalA phase can hold until a manager approves the step.
  • Claim requestsAn agent asks to take over a case, with a reason.
  • Discrepancy threadsFlag work done wrong without reopening the case.
  • Field historySee the old value, the new value and who changed it.
  • Audit logsAdmin changes, case actions and user actions, all recorded.
  • Send logsEvery bulk send and conversion, with its status and reason.
  • Event queueEvents that could not be applied are kept for replay.

  • Setup assistantAsk in plain words; it makes the changes you confirm.
  • Industry versionsWords, colours and screens adapt to your industry.
  • Simple and full editionsStart with one simple journey, or run the full platform.
  • Wallet and usageA prepaid wallet shows balance, spending and every transaction.
  • Company profileName, logo, timezone and default country in one place.
  • UsersAdd people one by one or import them from a file.
  • Master dataYour own fields, tags, loss reasons, sources and cities.
  • Activity typesDecide what your team can log, and what it scores.
  • Meta setup wizardConnect pages, forms and ad feedback in four guided steps.
  • WhatsApp numbersConnect numbers, see their quality and tie one to a journey.
  • Email senderSend from your own address, with presets for common providers.
  • Event APIYour app or website can move cases and record payments.
  • API keysCreate and revoke keys for your own integrations.
  • Data migrationBring leads, stages and history across from LeadSquared.
  • Mobile app settingsChoose whether calls are recorded and which calls are logged.
  • Phone number clean-upFix stored numbers to one standard format, with a preview.
Also in the mobile app Press / to search
One platform

Stop paying for tools that don't talk to each other.

A CRM here, a WhatsApp tool there, a dialer, a field app, a quoting tool, spreadsheets for commission. Each with its own login, its own bill and its own copy of the customer. GrowHigh does all of it, on one record.

  • Sales CRMOwn login · own bill
  • WhatsApp inbox and broadcastsOwn login · own bill
  • Cloud calling and dialerOwn login · own bill
  • Field-force tracking appOwn login · own bill
  • Quotations and e-signingOwn login · own bill
  • Email campaignsOwn login · own bill
  • Commission spreadsheetsOwn login · own bill
  • Reports and dashboardsOwn login · own bill
  • SEO agencyOwn login · own bill
GrowHigh
  • Every lead, chat, call and visit on one customer record
  • Quotations, payments and commission in the same place
  • One login for sales, field and the office
  • One bill, and setup help included
₹4,000per seat / month₹9,000+ for separate tools
  • 1 logininstead of a different app for every job
  • 1 billinstead of renewals scattered across vendors
  • 1 recordper customer, so nothing is copied or lost
Next step

See your own journey run live.

A 30-minute walkthrough on your process, with your lead sources and your team structure.

contact@growhigh.io